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Refund Policy

Eligibility for Returns

Returns are accepted within 30 days from the date of purchase if the product or service does not meet the commitments, specifications, or requirements agreed upon at the time of purchase.

To be eligible for a return:

  • The product must be unused and in the same condition in which it was received.
  • A receipt or valid proof of purchase must be provided.
  • The return request must be submitted within 30 days of the purchase date.

How to Request a Return

To initiate a return, please contact our customer support team. Our team will guide you through the return process and provide any necessary instructions.

Inspection and Refunds

Once the returned product has been received and inspected, the return will be reviewed for eligibility.

If the return is approved, the eligible purchase amount will be refunded in accordance with our refund procedures.

The customer will be responsible for any applicable visit, inspection, service, or other charges associated with the return.

Issues With Products or Services

If you experience any issues with receiving, activating, accessing, or using our products or services, we recommend contacting us first. Our team will make every reasonable effort to assist you and resolve the issue.

Contact Us

If you have any questions about this Returns & Refunds Policy, please contact us:

Phone: 03111222733
Email: hello@dtrack.pk